Refund policy

Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Eligibility for Returns

To qualify for a return, your item must:

  • Be unused and in the same condition you received it

  • Be in its original packaging

  • Include proof of purchase or your order number

To start a return, please contact us at support@littlefinds.us.

Please do not send any items back without contacting us first. Returns sent without prior authorization may not be accepted.

If your return request is approved, we will provide instructions on how to complete the return.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your item arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery at support@littlefinds.us and include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and packaging

We'll review your request and work with you to provide a replacement, refund, or another appropriate resolution.

Change-of-Mind Returns

If you wish to return an item for reasons other than damage, defects, or receiving the wrong item, you may be responsible for return shipping costs.

Original shipping charges (if any) are non-refundable.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Personal care or beauty products that have been opened or used

  • Gift cards

  • Clearance or final sale items

  • Customized or personalized products

  • Perishable goods

If you're unsure whether your item qualifies, please contact us before requesting a return.

Exchanges

We do not offer direct exchanges.

If you would like a different item, please request a return (if eligible) and place a new order.

Refunds

Once your return has been received and inspected (if a return is required), we'll notify you of the outcome.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your bank or credit card company to process the refund after it has been approved.

If more than 15 business days have passed since your refund was approved, please contact us at support@littlefinds.us.

Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled. If eligible, you may request a return after receiving your order.

European Union Customers

If your order is shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days in accordance with applicable consumer protection laws.